Question 1

Is QuickSMS GDPR compliant?

Accepted Answer

Yes. QuickSMS is fully GDPR compliant, ensuring secure and lawful handling of personal data across the UK and EU.

Question 2

Does QuickSMS support RCS messaging?

Accepted Answer

Yes. QuickSMS supports Rich Communication Services (RCS) for Android devices, enabling branded, media-rich messages with delivery tracking and interactive buttons.

Question 3

Can I integrate QuickSMS into my software via API?

Accepted Answer

Yes. QuickSMS offers a RESTful API that supports sending, tracking, and automating SMS and RCS messages. SDKs are available for Python, Node.js, PHP, and Java.

Question 4

Does QuickSMS support international messaging?

Accepted Answer

Yes. QuickSMS delivers messages to over 200 countries and 1,200 carriers worldwide, with support for local compliance, sender ID registration, and Unicode.

Question 5

Can I schedule SMS messages?

Accepted Answer

Yes. Messages can be scheduled for future delivery using the QuickSMS dashboard or API, including per-time-zone targeting.

Question 6

How do I handle opt-outs with QuickSMS?

Accepted Answer

Recipients can reply with STOP or UNSUBSCRIBE to opt-out. These numbers are auto-suppressed to ensure compliance with GDPR and PECR.

Question 7

Can I personalize messages in bulk campaigns?

Accepted Answer

Yes. Use dynamic tags like , , or  to personalize every message automatically.

Question 8

Is QuickSMS suitable for SMEs and enterprise clients?

Accepted Answer

Yes. QuickSMS is scalable for startups, SMEs, and global enterprises, offering both pay-as-you-go and high-volume SLA-backed solutions.

Question 9

Can I use a custom sender ID?

Accepted Answer

Yes, in most countries. QuickSMS supports branded sender names, subject to carrier and country regulations.

Question 10

Does QuickSMS offer delivery receipts?

Accepted Answer

Yes. Delivery receipts (DLRs) are provided in real-time and accessible via dashboard, API, or webhook.

Question 11

Is Unicode supported?

Accepted Answer

Yes. Messages in Arabic, Chinese, Hindi, emojis, and other Unicode scripts are fully supported.

Question 12

Do you offer volume-based discounts?

Accepted Answer

Yes. Discounts are available for clients sending over 100,000 messages monthly or using multi-channel services.

Question 13

Is there a sandbox for testing the API?

Accepted Answer

Yes. Developers can test API endpoints in sandbox mode without consuming real credits or triggering live sends.

Question 14

Can I export reports?

Accepted Answer

Yes. You can export campaign performance data, opt-outs, delivery logs, and billing reports in CSV or JSON format.

Question 15

Is QuickSMS ISO certified?

Accepted Answer

Yes. QuickSMS holds ISO 27001 (security), ISO 9001 (quality), and other certifications ensuring industry-standard compliance.

Question 16

Do I need a contract to use QuickSMS?

Accepted Answer

No. You can start with pay-as-you-go pricing. Contract options are available for enterprise clients who need SLAs or fixed rates.

Question 17

Can I run RCS and SMS in the same campaign?

Accepted Answer

Yes. You can configure fallback logic so RCS-capable devices receive rich messages, and others receive traditional SMS automatically.

Question 18

Is message content secure?

Accepted Answer

Yes. All messages are encrypted in transit via HTTPS and handled according to data protection regulations.

Question 19

Can I send messages via a CRM integration?

Accepted Answer

Yes. QuickSMS supports integrations with HubSpot, Salesforce, and more via native apps, API, or Zapier.

Question 20

Can I send OTP codes through QuickSMS?

Accepted Answer

Yes. We support high-priority routes and API features for one-time password (OTP) authentication.

Question 21

Is CCPA compliance supported?

Accepted Answer

Yes. QuickSMS provides opt-out tools and access/delete request workflows to help clients comply with US data laws like CCPA.