Modern Slavery & Ethical Procurement Statement
Quick SMS Limited is committed to preventing modern slavery and human trafficking across all operations and supply chains. This statement covers 1 April 2025 to 31 March 2026 and is published voluntarily in full alignment with the Modern Slavery Act 2015 (England and Wales).
About Quick SMS Limited
Quick SMS Limited is a provider of A2P SMS and RCS messaging services delivering critical communications infrastructure across healthcare, government, financial services, and enterprise sectors. Global contracts are issued by Quick SMS Limited (Jersey, Co. 133441). GCC contracts and staff are governed by UAE law through Quick SMS Middle East FZ-LLC (Dubai). APAC region clients are governed by Singapore law through Quick SMS PTE Ltd (Singapore).
Staff are employed across four locations: Jersey staff by Quick SMS Limited at our Jersey Head Office; UK staff by Quick SMS Ltd (England and Wales, DP Ref: ZB464000); Dubai staff by Quick SMS Middle East FZ-LLC; Singapore staff by Quick SMS PTE Ltd.
Group structure
Quick SMS Limited (Jersey, Co. 133441) — global trading and contracts entity, employer of Jersey staff. Quick SMS Ltd (England and Wales, ZB464000) — UK registered entity, employer of UK staff only. Does not contract with clients. Quick SMS Middle East FZ-LLC (Dubai) — GCC contracts and staff, governed by UAE law and Dubai free zone regulations. Quick SMS PTE Ltd (Singapore) — APAC region clients, governed by Singapore law. This statement covers all four entities.
Voluntary publication
Published voluntarily in full alignment with Section 54 of the Modern Slavery Act 2015 and in support of our customers' compliance obligations under the Procurement Act 2023 and PPN 002. We are committed to maintaining this standard irrespective of future turnover levels.
Organisational structure and supply chain
- Tier 1 — Direct suppliers: UK and international telecoms network operators, messaging platform providers, cloud infrastructure vendors. Full visibility maintained.
- Tier 2 — Indirect suppliers: Sub-aggregators, routing partners, technology sub-vendors. Mapped through supplier disclosure questionnaires.
- Tier 3 — Raw infrastructure: Hardware, data centre, physical network infrastructure. Full mapping completed September 2025.
Policies
- Modern Slavery & Ethical Procurement Statement — reviewed every six months by the Directors
- Supplier Code of Conduct — mandatory for all Tier 1 suppliers, updated April 2026
- Whistleblowing and Grievance Policy — includes modern slavery provisions
- Recruitment and Employment Policy — prohibits recruitment fees, right-to-work verification
- Anti-Bribery and Corruption Policy — aligned with the Bribery Act 2010
- Prevention of Sexual Harassment Policy — updated October 2024, Worker Protection Act 2023
- Data Protection and Privacy Policy — UK GDPR (ZB464000) and Jersey DP Law 2018 (Ref: 100618)
- Living Wage Foundation Commitment — Quick SMS Ltd is a registered Living Wage Foundation employer. All UK staff and contractors are paid at or above the Real Living Wage, reducing the risk of in-work poverty and labour exploitation in our UK operations.
Due diligence
Central debarment register — confirmed clear
Quick SMS Limited and Quick SMS Ltd confirm neither company nor any Director appears on the UK Government's Central Debarment Register. Last verified 1 April 2026. Verified at each six-monthly review and before any public sector tender.
All suppliers complete pre-engagement due diligence including debarment register checks, sanctions screening, and our Supplier Ethics Questionnaire. Existing suppliers submit annual renewal declarations. UFLPA Entity List and Canadian forced labour import lists checked quarterly.
Contractual protections in all contracts
- Modern Slavery Act 2015 compliance warranty
- Prohibition on forced, compulsory, or trafficked labour at any tier
- Prohibition on passport confiscation or unlawful restriction of movement
- Right of audit provision
- Termination rights for proven modern slavery violations
- Flow-down obligations to sub-suppliers
Risk assessment
Annual risk assessment aligned to Home Office guidance (updated 2023) and UN Guiding Principles on Business and Human Rights. Overall profile: low-to-medium.
- UK staff — employed by Quick SMS Ltd (England and Wales), registered Living Wage Foundation employer, right-to-work verified
- Jersey staff — Quick SMS Limited, subject to Jersey employment law including Employment Amendment No.12 (2023)
- Dubai staff — Quick SMS Middle East FZ-LLC, Dubai free zone regulations, WPS-compliant, passport confiscation prohibited
- Singapore staff — Quick SMS PTE Ltd, subject to Singapore Employment Act, Prevention of Human Trafficking Act 2014, and MOM Employment of Foreign Manpower Act — passport retention and excessive placement fees prohibited
- Supply chain primarily comprises regulated UK telecoms businesses with their own statutory obligations
- No physical goods manufactured in high-risk geographies
- Residual medium risk in Tier 2 international routing and Tier 3 hardware — subject to enhanced controls
Training and awareness
Grievance and whistleblowing
Reporting contact
The Directors, Quick SMS Limited
Email: compliance@quicksms.com
2nd Floor, The Le Gallais Building, St Helier, Jersey JE1 1FW
All reports in strict confidence. Anonymous reporting permitted. No detriment for good-faith reports.
- UK Modern Slavery Helpline: 08000 121 700 (24/7, free)
- National Crime Agency: nationalcrimeagency.gov.uk
- GLAA: 0800 432 0804
- Australian Anti-Slavery Commissioner: antislaverycommissioner.gov.au
In the reporting period 1 April 2025 to 31 March 2026 no reports were received. This is supported by the operation of the above mechanism, 100% training across all locations, and annual supplier screening — not by absence of monitoring.
Continuous improvement
2024–25 commitments — completed
- Tier 3 supply chain mapping — September 2025
- Sedex Supplier Plus (valid to May 2027) for medium+ risk Tier 1 suppliers — December 2025
- SCAR process implemented — June 2025
- Sedex buying member registered — July 2025
- CS3D preparedness review — December 2025
- EU Forced Labour Regulation hardware impact assessment — December 2025
- Worker Protection Act 2023 duty implemented — October 2024
- UFLPA quarterly review process — April 2025
- Canadian Customs Tariff forced labour screening — June 2025
2026–27 commitments
- EcoVadis Bronze assessment — by March 2027
- Extend SMETA to Tier 2 international routing partners — by 2026-27
- CS3D-aligned due diligence framework — by March 2027
- Monitor EU Forced Labour Regulation implementation guidance — ongoing
- Monitor Modern Slavery Act 2015 amendment proposals — ongoing
- Monitor Australia Modern Slavery Act 2018 amending legislation — ongoing
Board approval
This statement has been reviewed and approved by the Directors of Quick SMS Limited, published voluntarily in full alignment with Section 54 of the Modern Slavery Act 2015 (England and Wales), covering 1 April 2025 to 31 March 2026. Quick SMS Limited (Jersey) is the global trading and contracts entity. GCC contracts and staff are governed by UAE law through Quick SMS Middle East FZ-LLC. APAC region clients are governed by Singapore law through Quick SMS PTE Ltd. Quick SMS Ltd (England and Wales) is the UK registered entity, employer of UK staff only. Quick SMS Ltd does not contract with clients. This statement covers all four entities and all employees across all locations.
Supply chain map
Risk methodology
Low — regulated entity, low-risk jurisdiction, direct employment, own statutory obligations. Medium — offshore subcontracting, hardware exposure, or agency labour — subject to enhanced due diligence and SMETA audits.
| Category | Tier | Geography | Typical suppliers | Risk | Controls |
|---|---|---|---|---|---|
| UK mobile network operators | 1 | UK | EE, O2, Vodafone, Three | Low | Contract clause, annual declaration |
| Messaging aggregators and routing partners | 1 | UK / EU | Regulated telecoms entities | Low | Contract clause, Supplier Ethics Questionnaire |
| International SMS routing partners | 1–2 | Global | International aggregators | Medium | Enhanced questionnaire, SMETA audit, flow-down, annual re-screening |
| Accountancy and finance services | 3 | UK / Jersey / Singapore | Accountants, auditors; Osome (Singapore) | Low | Contract clause, annual declaration |
| Legal and corporate services — global | 1 | Jersey | Ogier | Low | Regulated Jersey law firm, contract clause |
| Legal and corporate services — UK and GCC | 1 | UK / UAE | Addleshaw Goddard | Low | Regulated UK law firm, published modern slavery statement, contract clause |
| SaaS platforms — Zendesk, LinkedIn, CRM and productivity tools | 1 | Global | Enterprise SaaS vendors | Low | Published modern slavery statements reviewed six-monthly |
| Network hardware and devices | 2–3 | Global (Asia manufacturing) | OEM hardware vendors | Medium | UFLPA quarterly screening, Canadian tariff screening, SMETA pipeline |
| Cloud infrastructure and data centres | 1 | UK / UAE / Singapore | Rackspace — LON5 (UK), Dubai (GCC), Singapore (APAC) | Low | Published modern slavery statement reviewed six-monthly; regional data residency verified where required |
| Serviced office — Jersey Head Office | 1 | Jersey | Serviced office provider | Low | Jersey employment law, Control of Housing and Work Law 2012 permit verification, contract clause |
| Serviced office — Dubai | 1 | UAE | Serviced office provider | Medium | WPS compliance, passport confiscation prohibition, MOHRE rating monitored, contract clause |
| Serviced office — Singapore | 1 | Singapore | Serviced office provider | Low | MOM EFMA compliance, TAFEP guidelines, contract clause |
| Temporary and contract staffing | 1 | UK | Recruitment agencies | Medium | Agency worker verification, recruitment fee prohibition, contract clause |
Audit methodology — Sedex Supplier Plus
Quick SMS adopted Sedex Supplier Plus as its preferred audit methodology covering Labour Standards, Health and Safety, Environment, and Business Ethics. Registered as a Sedex buying member July 2025.
Why SMETA
Accepted by EcoVadis, CIPS, UK Government Procurement Policy Notes, and the majority of FTSE 350 and public sector buyers. Independent third-party verification stored on the Sedex platform for buyer access.
Current audit status
- Medium-risk Tier 1 suppliers: SMETA audit in place from December 2025
- International routing partners (Tier 2): SMETA extension — target 2026-27
- Hardware: UFLPA and Canadian forced labour tariff screening quarterly
- Low-risk Tier 1: annual self-assessment questionnaire via Sedex
Non-conformances trigger a SCAR within 14 days. Supplier provides corrective action plan within 30 days, remediation evidence within 90 days. Failure results in contract suspension. No SCAR required in current reporting period.
Legislative framework by jurisdiction
The laws of England and Wales are the operative framework across all Quick SMS commercial activity. UK is our primary compliance framework. Jersey reflects obligations for our Head Office and jurisdiction of incorporation. All other sections apply to our customer and supplier relationships in those territories. This section was last reviewed in April 2026 and is reviewed annually.
EcoVadis and Sedex alignment
| Assessment area | EcoVadis theme | SMETA pillar | Quick SMS evidence |
|---|---|---|---|
| Fair wages | Human Rights | Labour Standards | Registered Living Wage Foundation employer — all UK staff and contractors at or above Real Living Wage |
| Modern slavery policy | Human Rights | Labour Standards | Six-monthly board-reviewed statement, published voluntarily |
| Supply chain due diligence | Sustainable Procurement | Labour Standards | Supplier Ethics Questionnaire, annual re-screening, SMETA, Sedex buying member July 2025 |
| Grievance mechanism | Human Rights | Labour Standards | compliance@quicksms.com, anonymous reporting, 24hr escalation, statutory helplines published |
| Training | Human Rights | Labour Standards | 100% all staff all locations, Day 1 induction, six-monthly refresh, records available |
| Contractual protections | Sustainable Procurement | Business Ethics | Mandatory clause all contracts, flow-down, right of audit |
| Risk assessment | Human Rights | Labour Standards | Annual risk matrix, Tier 1–3 map, Global Slavery Index 2023 |
| Continuous improvement | All themes | All pillars | Prior year completions with dates; 2026–27 commitments with deadlines |
| Business ethics | Ethics | Business Ethics | Anti-Bribery Policy — Bribery Act 2010 |
| Health and safety | Health and Safety | Health and Safety | H&S Policy; Worker Protection Act 2023 proactive duty — October 2024 |
| Data protection | Ethics | Business Ethics | UK GDPR (ZB464000), Jersey DP Law 2018 (100618) |
| Forced labour import screening | Sustainable Procurement | Labour Standards | UFLPA quarterly screening; Canadian Customs Tariff applied |
UK public sector tender scoring
Named senior responsible owner
The Directors of Quick SMS Limited. Statement signed 1 April 2026.
Group structure and governing law
Quick SMS Limited (Jersey) — global trading and contracts entity. Quick SMS Middle East FZ-LLC — GCC contracts and staff, UAE law. Quick SMS PTE Ltd — APAC region clients, Singapore law. Quick SMS Ltd — UK registered entity, employer of UK staff. Does not contract with clients. All four entities and all employees covered.
Voluntary publication — Section 54 confirmed
Full Section 54 MSA 2015 alignment. PPN 002 compliance declaration maintained for all public sector tender submissions.
Supply chain mapping
Full Tier 1–3 mapping completed September 2025. Risk ratings assigned. Available for inspection.
Named audit methodology
Sedex Supplier Plus. Buying member registered July 2025. Medium+ risk suppliers audited from December 2025. SCAR process in place.
Nil incidents with methodology
No incidents in reporting period. Supported by whistleblowing mechanism, 100% training across all locations, annual supplier screening — not absence of monitoring.
Grievance mechanism with named contact
compliance@quicksms.com — the Directors. Anonymous. 24-hour escalation. Statutory helplines published.
Training completion rates
100% all staff across all four locations. Six-monthly review. Day 1 induction. Records available for inspection.
Living Wage Foundation
Registered employer. All UK staff and contractors at or above Real Living Wage.
Continuous improvement
Prior year completions with dates. 2026–27 commitments with specific deadlines published.
Board approval
Signed by the Directors, 1 April 2026, covering all four group entities.
Central debarment register — confirmed clear
Both Quick SMS Limited and Quick SMS Ltd confirmed clear as at 1 April 2026. Verified at each six-monthly review.
International customer evidence
🇯🇪 Jersey customers
Quick SMS Limited (Jersey, Co. 133441) is the global trading and contracts entity. Jersey DP Registration: 100618. Head Office: 2nd Floor, The Le Gallais Building, St Helier, Jersey JE1 1FW.
🇬🇧 UK customers
UK clients contract with Quick SMS Limited (Jersey, Co. 133441). Quick SMS Ltd (England and Wales, ZB464000) employs UK staff only and does not contract with clients.
🇸🇬 Singapore customers — Quick SMS PTE Ltd
Contract with Quick SMS PTE Ltd. Compliance with Prevention of Human Trafficking Act 2014, Employment of Foreign Manpower Act, and MOM/TAFEP guidelines maintained. Passport retention and excessive placement fees prohibited in all Singapore contracts.
🇦🇪 UAE customers — Quick SMS Middle East FZ-LLC
Contract exclusively with Quick SMS Middle East FZ-LLC. UAE customer data processed and hosted on UAE-based servers. WPS compliance maintained. Passport confiscation prohibition standard in all UAE contracts.
🇦🇺 Australian customers
Voluntary statement aligned to Modern Slavery Act 2018 (Cth) and Anti-Slavery Commissioner guidance (January 2025). Documentation available on request.
🇺🇸 US customers
FAR 52.222-50 compliance plan maintained. UFLPA screening quarterly. California SB 657/SB 1240 aligned.
🇪🇺 EU customers
CS3D 2024/1760 preparedness in place ahead of July 2027. EU Forced Labour Regulation 2024/3015 assessed. Revised Trafficking Directive 2024/1712 monitored.
🇨🇦 Canadian customers
Bill S-211 eligibility assessed annually. Canadian Customs Tariff forced labour prohibition applied.