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SMS and RCS for Local and Central Government

QuickSMS helps government departments deliver trusted, secure, UK-compliant messaging. Whether you're managing council updates, emergency alerts or citizen engagement campaigns, our SMS and RCS platform is built for public sector needs.

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The biggest messaging challenges for Local and Central Government

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Procurement Fatigue

You’ve got a 100+ question due diligence process and most messaging suppliers won’t even engage unless you commit to volume. You need a partner who understands public-sector procurement and will work with you regardless of message scale.

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SMS Costs Keep Rising

You’re expected to drive citizen engagement, but your SMS costs are climbing faster than your budgets. With no price visibility and opaque terms, it’s harder than ever to run cost-effective, fair-value campaigns across departments.

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Trust & Security Concerns

Smishing and spoofed texts are eroding citizen confidence in SMS. Meanwhile, many suppliers store data offshore, lack Cyber Essentials Plus, or can't meet UK data residency requirements. You can’t afford to risk trust or compliance.

We understand the complexities of Government Procurement

QuickSMS is a trusted government SMS platform with deep experience in public sector messaging. We’ve completed hundreds of procurement packs from Cyber Essentials+ to GDPR to NHS DSPT. We keep due diligence answers ready to go. 

Whether you're sending 50 alerts or 50,000, we’ll support your campaign with no volume lock-in. We understand local authority procurement, and we’re ready to deliver SMS and RCS government messaging when you are

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A digital graphic featuring security and certification icons, including a shield with a checkmark, ISO standards, the MEF logo, and a cybersecurity certification badge.

  • QuickSMS is ISO 27001-certified and Cyber Essentials Certified (Plus), ensuring robust protection against cyber threats and strict adherence to UK government-backed standards.

  • Holding ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety) demonstrates our commitment to consistent quality, sustainability, and workplace safety.

  • QuickSMS exceeded all mandatory requirements in the 2025 NHS Data Security and Protection Toolkit ensuring your messages comply with NHS standards and GDPR for sensitive patient information.

  • We’ve aligned our operations with the UK NCSC's 14 Cloud Security Principles, mapped directly to our ISO and Cyber Essentials Plus credentials, delivering trustworthy cloud-based messaging for regulated sectors.

  • Our comprehensive certification portfolio means organisations in healthcare, government, finance, and enterprise can trust QuickSMS to deliver secure, compliant, and scalable messaging services at every step.

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Transparent SMS and RCS pricing for Government Departments

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QuickSMS offers fixed-rate SMS pricing for government, with guaranteed price caps and no hidden uplifts. We believe in fair, CPI-aligned contracts not opportunistic markups. 

Plus, we promote RCS messaging to help stretch your budgets: RCS allows for long-format messages at lower cost than multi-part SMS, and we offer volume discounts to public-sector teams adopting RCS in the UK. 

It’s smart, cost-effective citizen engagement with transparency you can trust.

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Verified Messaging and UK-Based Security

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QuickSMS is Cyber Essentials Plus certified, fully ISO 27001 compliant, and all our data is hosted in the UK, meeting even the strictest public-sector data residency requirements.

To rebuild trust in SMS, we enable RCS Verified Senders, complete with branded identities and verified ticks that protect citizens from spoofed messages. It’s the safest way to run secure citizen messaging campaigns that comply with UK standards and build long-term trust.

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Local and Central Government Use-Cases

Effective communication between government departments and citizens is crucial for public services, emergency alerts, and community engagement. QuickSMS.com offers tailored SMS messaging services that help central and local government organisations communicate securely, quickly, and efficiently with the public.

Whether you are managing public health notifications, emergency alerts, or providing timely updates on local services, QuickSMS.com delivers a trusted platform for all government messaging needs.

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Council Tax Reminders

Send automated council tax reminders with payment links, due dates, and support options, reducing missed payments and easing inbound call volume.

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Job Centre Appointment Notifications

Use RCS or SMS to remind citizens of scheduled Jobcentre Plus interviews, including time, location, and tap-to-confirm or reschedule options.

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Housing Maintenance

Alerts Notify residents of housing repair visits, gas safety checks, or missed appointments with branded RCS messages and photo ID of contractors.

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Bin Collection & Recycling Updates

Send timely waste collection updates, service disruptions, or recycling event alerts to residents, avoiding missed pickups and confusion.

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Cost of Living Support Notifications

Inform citizens of energy bill discounts, vouchers, or emergency funding availability with direct, secure links to apply or get help.

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Public Safety & Emergency Broadcasts

Deliver trusted alerts during floods, transport disruptions, or public health incidents, using verified RCS senders to build confidence.

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