Environmental Policy & Net Zero Commitment
Quick SMS Limited is committed to operating as a carbon negative business across all operations in the United Kingdom, Jersey, and the United Arab Emirates. We hold ISO14001 environmental management certification, operate a 100% electric vehicle fleet, and partner with Durrell Wildlife Conservation Trust's Rewild Carbon initiative.
Our environmental commitment
Quick SMS Limited is committed to operating as a carbon negative business — offsetting nearly 14 times our gross emissions — and to exceeding minimum environmental standards across all our operations in the United Kingdom, Jersey, and the United Arab Emirates.
We have achieved carbon negative status across all Scope 1, 2 and 3 emissions. Our total gross emissions are 14.4 tCO₂e per year — exceptionally low for a technology business — with all residual emissions offset through verified carbon credits including the Durrell Rewild Carbon programme.
Energy and data infrastructure
- 100% renewable electricity: All offices on 100% renewable energy tariffs
- Rackspace LON5, London: Primary data centre operates under REGO-backed 100% renewable energy certificates, verified in the Rackspace 2025 Sustainability Report
- Energy monitoring: Consumption tracked, reported and reviewed as part of ISO14001 management review
Transport and travel
- 100% electric company vehicle fleet — zero direct transport emissions
- Remote-first working policy actively reduces commuting and business travel emissions
- Video conferencing prioritised over in-person travel for all routine meetings
- Business travel carbon tracked and offset through verified carbon credit purchases
- Staff encouraged to use public transport and active travel — reimbursement policy supports this
Staff training and environmental culture
- 100% of all staff have completed environmental awareness training
- Environmental responsibility embedded in new starter induction across all locations
- Six-monthly environmental briefings aligned to ISO14001 review cycle
- Staff participate in Durrell Rewild Carbon awareness and volunteer programmes
- Office sustainability champions nominated at each location
Supplier engagement
We require all Tier 1 suppliers to demonstrate environmental responsibility as a condition of engagement.
- Supplier Code of Conduct includes mandatory environmental compliance obligations
- Annual environmental performance review of all Tier 1 suppliers
- ISO14001 certification or equivalent required from all data centre and cloud infrastructure partners
- Supplier sustainability workshops conducted annually
- Extension of environmental supplier engagement to 100% of Tier 1 suppliers — target 2026-27
- Scope 3 supply chain emissions mapping — target 2026-27
Emissions profile — current year
Scope 1
tCO₂e — eliminated (100% EV fleet)
Scope 2
tCO₂e — eliminated (100% renewable)
Scope 3
tCO₂e — offset via Durrell + VCS
Scope 3 breakdown
| Emission source | Scope | Baseline | Current | Reduction |
|---|---|---|---|---|
| Data centre — Rackspace LON5 (REGO) | Scope 2 | 6.2 | 0.0 | 100% |
| Business air travel (DEFRA 2024) | Scope 3 | 9.8 | 6.7 | 32% |
| Employee commuting | Scope 3 | 7.4 | 0.0 | 100% — remote |
| Rackspace LON5 upstream | Scope 3 | 5.1 | 3.5 | 31% |
| SaaS platforms — Zendesk, LinkedIn, CRM | Scope 3 | 0.4 | 0.3 | Minor |
| Purchased goods (DEFRA spend-based) | Scope 3 | 5.8 | 3.9 | 33% |
PPN 06/20 — Fighting Climate Change scoring map
| MAC criterion | Quick SMS evidence | Documents | Score |
|---|---|---|---|
| Carbon reduction plan | Published CRP — all scopes, 14.4 tCO₂e, board signed | Carbon Reduction Plan | Maximum |
| Net zero commitment | Fully achieved — not targeting | Environmental Policy, CRP | Maximum |
| Environmental management | ISO14001:2015 — BSI EMS 820558 | ISO14001 certificate | Maximum |
| Renewable energy | 100% — offices and Rackspace LON5 | Environmental Policy, REGO | Maximum |
| Supply chain emissions | Supplier Code, annual reviews | Supplier Code, Scope 3 plan | High |
| Biodiversity & nature recovery | Active Durrell Rewild Carbon partnership | BAP, Durrell docs | Maximum |
| Staff environmental training | 100% trained, Day 1, 6-monthly refresh | Training records | Maximum |
| Waste reduction | Zero waste to landfill, certified e-waste | Waste diversion records | Maximum |
Durrell Wildlife Conservation Trust — Rewild Carbon partnership
Quick SMS Limited has been an active partner of Durrell Wildlife Conservation Trust's Rewild Carbon initiative since Q1 2023. The programme restores and protects ecosystems that act as carbon sinks while delivering verified biodiversity co-benefits.
Programme outcomes
Approximately 200 tonnes Rewild Carbon contributed annually (DEFRA BNG statutory rates). Carbon sequestration through ecosystem restoration. Endangered species habitat recovery. Community livelihoods in biodiversity-critical areas.
- Carbon credits sourced through Durrell Rewild Carbon — independently verified
- Delivers biodiversity co-benefits alongside carbon sequestration
- Supplementary credits from Gold Standard / Verified Carbon Standard where required
- Annual review sized to cover total residual emissions with 10% buffer
Regulatory compliance
- ISO14001:2015: UKAS-accredited by BSI. Cert. EMS 820558. Valid to annually audited by BSI. Verifiable at bsigroup.com/ClientDirectory
- PPN 06/20: Full compliance — CRP published, all MAC criteria evidenced
- Procurement Act 2023: All documentation prepared for PA2023
- Environment Act 2021: Durrell partnership supports nature recovery targets
- Climate Change Act 2008: Emissions reporting aligned to UK government methodology
- SECR: Streamlined Energy and Carbon Reporting applied voluntarily
Board approval
This Environmental Policy has been reviewed and approved by the Directors of Quick SMS Limited. Reviewed every six months in line with our ISO14001 management review cycle.